Monday, June 12, 2006
Weird phone conversations
Customer: I’ve been ringing 0700 2300 for two days and can’t get through to enquiries.
Operator: Where did you get the number from, sir?
Customer: It was on the door of the travel centre.
Operator: Those are our opening hours.
Customer: Can you give me Jack’s telephone number?
Operator: Sir, I don’t know who you are talking about.
Customer: On Page 1, section 5 of the user guide. It says that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning.
Operator: That is the telephone point on the wall.
Tech Support: Now right-click on the open desktop icon.
Customer: Okay
Tech Support: Did you get a pop-up menu?
Customer: No.
Tech Support: Right-click again. Did you see a pop-up menu?
Customer: No.
Tech Support: What have you done so far?
Customer: You told me to write “click”, so I wrote “click”.
Operator: Where did you get the number from, sir?
Customer: It was on the door of the travel centre.
Operator: Those are our opening hours.
Customer: Can you give me Jack’s telephone number?
Operator: Sir, I don’t know who you are talking about.
Customer: On Page 1, section 5 of the user guide. It says that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning.
Operator: That is the telephone point on the wall.
Tech Support: Now right-click on the open desktop icon.
Customer: Okay
Tech Support: Did you get a pop-up menu?
Customer: No.
Tech Support: Right-click again. Did you see a pop-up menu?
Customer: No.
Tech Support: What have you done so far?
Customer: You told me to write “click”, so I wrote “click”.